Spot on Customer Projects:
Bringing Money Home, Satisfying the Customer
Project managers in customer projects must generate income for the company and ensure meeting requirements, both contractual and non-contractual.
The first secures the presence of the firm, the second its future.
Performing projects as commercial undertakings for paying customers is a robustly growing market, driven by "make-or-buy" decisions, that are more and more often responded choosing the "Buy" option, but many sellers have to re-position themselves to remain successful in it.
Project business is difficult and entails high risk. Unresolved problems of the customer can easily lead the contractor into crisis – and vice versa.
In complex project supply networks (PSNs), all involved organizations must collaborate, but at the same time, each firm must protect itself from problems in other companies, with which they are entangled in a tightly woven web of commercial, technical, and inter-personal dependencies.
Based on three decades of experience and gathered knowledge, we help making customer project business more profitable and satisfying for all key stakeholders by adding a key competency to the existing project management competencies of employees: Project Business Management.
Please enquire for further details: team@oliverlehmann.com
New: Join our LinkedIn group "Project Business Management" to share knowledge and experience with other professionals working in projects under contract..