A professional Project Business Manager on contractor side has the the skills to induce changes in a troubled project to effectively increase the profitability of the project and ensure the satisfaction of the customer.

This program expands the set of project management competencies with those needed to successfully manage a customer project under contract.

Performing project work for paying customers enables firms to turn their specific know-how into monetary income, but does also bear risks. Different business interests, corporate cultures and legal systems (for international contractual assignments) can become critical challenges, and the effectiveness of the response to them can make the difference between success and failure, profit and loss.

Observations in practice show that project managers are mostly successful in these situations, when they establish a "Mission Success First" culture together with management, employees and contractors to ensure "Completing before Competing" and attain project goals in a joint effort.

Particularly important aspects of our offering are avoidance of and response to crises, for which we present established approaches, but also new ones like benefit engineering.